Delete your data

You can ask us to delete the personal information we hold about you from the Babalas Rescue Your Summer competition at any time. This page explains how. It applies to entries made on WhatsApp and on this website.

What we hold

Your mobile number, your WhatsApp profile name, your name and email address if you gave them, photos of your till slips, the messages you sent our WhatsApp number and our replies, your entries, and your marketing choice. The privacy notice explains why.

How to ask

1. Email hello@babalasrescue.co.za with the subject Delete my data.
2. Include the mobile number you entered with, so we can find your records.
3. We may send a WhatsApp message to that number to confirm the request really comes from you. We never ask for your ID number, passwords or banking details.

We delete your information within 30 days and confirm by email or WhatsApp when it's done. Only want to stop promotional messages? Reply STOP on WhatsApp instead: your entries stay in the draw.

What happens to your entries

Deleting your information withdraws your entries, because we can no longer check them or contact you if you win. If you have already won a prize, we keep the winner record the Consumer Protection Act requires (your name, prize and draw date) for 3 years after the competition ends, and delete everything else.

WhatsApp and Meta

Messages you sent on WhatsApp also stay on your own phone, and Meta handles WhatsApp data under its own privacy policy. To delete a chat on your phone, open it, tap the business name and choose Clear chat.

Questions or complaints

Contact us at hello@babalasrescue.co.za. If you're unhappy with how we handle your request, you can complain to the Information Regulator (inforeg.org.za).